Telephone receptionist · Quebec
Your clients call.
LaLigne answers.
You're with a client. The phone rings. LaLigne answers, understands the request, checks your real availability, and books the appointment.
No signup. Just call the way one of your clients would.
Incoming call · 00:24
Added to your schedule
You can't pick up.
You're with a client. The phone rings. On the other end is someone who wants an appointment — and who will call somewhere else if nobody answers.
How it works
An ordinary phone call, start to finish.
Nothing to install, no menu to sit through, no keypad options. Your client just talks, the way they would to you.
01
The client calls
Your business line rings. LaLigne answers.
02
LaLigne understands the request
The client explains what they want in their own words. If they backtrack or change their mind partway through, LaLigne follows.
03
It checks your availability
LaLigne looks at your real schedule before offering anything. It won't propose a time you don't have.
04
The appointment is booked
The slot is reserved according to the rules you configured. A text confirmation can follow.
05
What needs you comes to you
Anything out of the ordinary gets passed to you rather than guessed at.
What it does
It answers the phone. Actually answers it.
Answer and hold a conversation
LaLigne takes the call and speaks normally. Your client has nothing to learn and nothing to install.
Answer your routine questions
The questions you configure — service lengths, parking, address — get the answer you gave.
Check availability and book
It reads your real availability, offers times that exist, and puts the appointment on the schedule.
Follow corrections
"Actually, make it Saturday." "I meant 90 minutes." LaLigne adjusts mid-call instead of starting over.
French first, English when needed
LaLigne is built in French for Quebec. When a client speaks English, it follows.
Hand the rest to you
Anything that needs your judgment gets routed to you rather than handled at random.
Who it's for
Appointment-based service businesses.
The kind where answering the phone means interrupting the client already in front of you.
- Massage therapy
- Esthetics
- Hair
- Nails
- Lashes
- And other appointment-based services
Questions
What people ask us.
Do my clients have to install anything?
No. They dial your number and talk. No app, no menu, no keypad options.
Does LaLigne make decisions for me?
No. LaLigne understands the request; your rules determine what it can do. It checks your availability before offering an appointment, and actions follow what you configured for your business.
What if the client changes their mind mid-call?
LaLigne follows the correction. Changing the day, the length, or the service partway through doesn't force the client to start over.
Does it work in English?
Yes. LaLigne is built in French for Quebec, and supports English when appropriate.
What happens when LaLigne can't handle something?
It passes the situation to you. An unusual request comes back to you rather than being handled approximately.
How do I try it?
Call the demo number and talk to it the way a client would. The product is the demonstration.
The best demo is a phone call.
Dial the number and ask for an appointment, the way one of your clients would. No signup.